Coordinate My Care

Coordinate My Care (CMC) is an NHS clinical service that was launched in August 2010 to deliver integrated, coordinated and high quality medical care, built around each patient’s personal wishes.

CMC supports patients in situations requiring urgent care by hosting an electronic, personalised, urgent care plan accessible to all health and social care professionals and urgent care providers look after them: such as 111, the out-of-hours GPs, the Ambulance Service and the Emergency Departments.

The urgent care plan is created jointly by the patient and their healthcare professional and lists the patient’s wishes and care preferences, and includes practical information (where they keep their medicines, or who to contact in an emergency, for example).

It is available 24/7 across London and keeps the patient and their plan, preferences and wishes at the heart of their own healthcare.